Refund policy
Refund Policy
At Blue Ribbon Non-GMO Feeds, we take product quality and customer trust seriously. Because animal feed is a consumable agricultural product, our refund policy is designed to protect both our customers and the integrity of our products.
Replacement & Refund Eligibility
Due to the nature of animal feed products, all sales are final once the product has shipped, except in the following circumstances:
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The product arrives damaged
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The product is defective
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The incorrect item was shipped
If any of the above apply, please contact us within 7 days of delivery with:
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Your order number
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The Lot Number printed on the tag sewn to the bag
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A brief description of the issue
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Clear photos of the product and packaging
Approved claims may result in:
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A replacement shipment, or
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A refund to the original payment method, at our discretion
Non-Returnable Items
The following items are not eligible for replacement or refund:
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Used feed products
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Products stored improperly after delivery
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Orders placed incorrectly by the customer
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Delays caused by carriers once the order has shipped
Shipping Issues
We are not responsible for delays caused by shipping carriers, weather events, or other factors outside our control. Once an order has shipped, responsibility transfers to the carrier.
Terms of Service
By accessing or purchasing from blueribbonnongmo.com you agree to the following Terms of Service. Please read them carefully.
Use of Website
This website is intended for lawful use only. You agree not to misuse the site, interfere with its operation, or attempt unauthorized access to any systems or data.
We reserve the right to refuse service to anyone for any reason at any time.
Product Information
We make every effort to ensure product descriptions, ingredient information, and pricing are accurate. However, we do not guarantee that all information is error-free. We reserve the right to correct errors and update information without prior notice.
Feed performance may vary based on animal species, environment, management practices, and storage conditions. Results are not guaranteed.
Orders & Payments
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All prices are listed in U.S. dollars
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Payment is due at the time of purchase
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We reserve the right to cancel or limit quantities per order
Ownership of products transfers to the customer once shipped.
Shipping
Shipping timelines are estimates only and not guaranteed. Blue Ribbon Non-GMO Feeds is not responsible for delays once an order has been handed off to the carrier.
Limitation of Liability
Blue Ribbon Non-GMO Feeds is not liable for:
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Improper use or storage of feed products
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Indirect, incidental, or consequential damages
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Losses resulting from factors beyond our control
Our total liability shall not exceed the purchase price of the product.
Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of any changes.